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FAQs

Payment Method

Payment using Credit cards and Paypal

What is The Processing Time 

Processing time is the time it will take between the moment we receive your order until the time we ship the package, usually it takes between 1-6 business days.
Do You Ship Internationally?

Yes, we do ship Internationally, and we offer FREE SHIPPING for most of the

items.

Delivery Time

Once you get the notification that your orders have been shipped. You will receive your item in approximately 7-15 days for these Countries :

USA, Spain, Canada, Australia, France, Germany, United Kingdom, New Zealand, Japan, South Korea.

12-20 days for these Europe countries:

Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden

20-35 days for these Asian Countries:

Indonesia, Thailand, Philippines, Singapore, Malaysia, Vietnam.

30-60 days Maximum for deliveries to: 

India, Brazil, Mexico, South Africa, and other countries.

If you do not see your country listed, and you want to make sure the delivery time, you could contact us amazingfamilystore@gmail.com 

I have not received my orders

 Once your orders are shipped, you will receive the notification of the shipment and the tracking numbers to your email, so you can track your orders.

Custom Duty and Tax

Customs duties and taxes are included, you have no charge
If you have any questions regarding your orders and delivery please email us: